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A post office box full of mail
PO boxes of various sizes in a German post office, with their number range and postcodes written above them
Outdoor Post Office Boxes (as common in Switzerland) numbers one to six at 9054 Haslen, Switzerland.

A post office box (commonly abbreviated as P.O. box, or also known as a postal box) is a uniquely addressable lockable box located on the premises of a post office station.

In some regions, particularly in Africa, there is no door to door delivery of mail; for example, in Kenya.[1] Consequently, renting a PO box has traditionally been the only way to receive mail in such countries.

Generally, post office boxes are rented from the post office either by individuals or by businesses on a basis ranging from monthly to annual, and the cost of rent varies depending on the box size. Central business district (CBD) PO boxes are usually more expensive than rural PO boxes.

In the United States, the rental rate used to be[when?] uniform across the country. Now, however, a postal facility can be in any of seven fee groups by location; in addition, certain customers qualify for free box rental, usually because the Postal Service does not offer carrier-route delivery to their physical addresses.

In the United Kingdom, Royal Mail PO boxes are often little more than pigeon-holes in the secure section of a sorting office and are accessible only by staff. In such cases, the renter of the PO box will be issued with a card showing the PO box number and delivery office name and must produce this to the desk staff when collecting mail. For an additional fee, the Royal Mail will deliver received items to the renter's geographical address.

Some private companies (e.g., United Parcel Service and commercial mail receiving agencies) offer similar services of renting a mailbox in a public location. The difference is that mail sent there is addressed to a street address (along with the private box number), instead of just addressed to 'PO Box CSX'.[2]Virtual mailboxes are similar to P.O. boxes but usually provide additional services such as scanning or forwarding.

Number of boxes[edit]

The quantity of post office boxes in a station varies widely. Stations of small areas are often equipped with fewer than 100 boxes, while stations in a central business district (CBD) area may offer a combined quantity of over 200,000 post office boxes.[citation needed]

Mounting of boxes[edit]

PO boxes in the lobby of a U.S. post office

Post office boxes are usually mounted in a wall of the post office, either an external wall or a wall in a lobby, so that staff on the inside may deposit mail in a box, while a key holder (some older post office boxes use a combination dial instead of a key) in the lobby or on the outside of the building may open their box to retrieve the mail.

Lobby open hours[edit]

In many post offices in the U.S., the PO box lobby is separate from the window-service lobby, so that the former may be kept open for longer hours or around the clock, while the latter is locked after business hours. In the U.S. since the 1980s, in cities and large urban areas, post offices have tended to close box lobbies overnight because of the tendency of homeless people to use them for sleeping quarters. As a result, some box lobbies are accessible after hours by customers who are provided a code to a door keypad. In addition, some post offices are located in rented facilities such as shopping malls. As a result, PO boxes can only be accessed while that facility is open.

Packages[edit]

If a parcel does not fit in a PO box, the postmaster will leave a note advising that customer to pick up that parcel from the counter. In some post offices, a key will be left in the PO box that corresponds to a larger, locked box (parcel locker) where the patron may pick up their package if a signature is not required. Most often, in this case, once the key is used to open the larger, locked box, the key cannot be removed again by the patron, but the door cannot be secured either. Notes will also be left in the PO box in respect of cash on delivery (COD) and registered mail that has to be signed for.

In 2011, the United States Postal Service began a pilot program called 'gopost'[3] which installed larger boxes to handle package pickup from an unstaffed station. A given box can be used by multiple customers thanks to the integration of a computer which accepts a delivery code.[4][5]Deutsche Post started a similar concept called a Packstation in 2001.

The privately operated Amazon Locker, started in 2011, is a similar one-time-use pickup (and return) facility for parcels sent to and from the company.

Package delivery by private carriers[edit]

Until 2012, package delivery to USPS post office boxes was not available from private carriers like UPS, FedEx and others. In early 2012, the Postal Service introduced a P.O. Box Street Address (PBSA) service that allows box-holders to combine the street address of the post office where their box is located with their post office box number into a street address format.[6][7][8] A mailing industry publication called the new service 'a great service for people who already have a PO Box and don't want their packages delivered to their home.'[9]

Locked bags and caller service[edit]

Users receiving very large quantities of mail can use 'locked bags', which are numbered like PO boxes. In the United States, this service is called caller service, and the assigned number is called a caller number, although mail is typically addressed to 'PO Box (caller number).'[10]

Security[edit]

Inside Post Box

Each country has its own rules and regulations as to how one can retrieve mail at a PO Box. Some countries, such as the United States or the United Kingdom, may require one or more forms of identification. Not all countries offer locked PO Boxes.

In the United States, two forms of identification are required when signing up for a PO Box; one of which must be a photo ID.

By continent[edit]

Many countries offer some type of PO Boxes for different uses. There are an increasing number of private companies that provide similar PO Box services to the official postal service privately under the guise of mail forwarding.

Africa[edit]

PO boxes inside the NamPost main building in Windhoek.

In Namibia, PO boxes are the only form of mail delivery to private individuals. Even small settlements feature a block of PO boxes for rent. In Windhoek, capital and the only large town, blocks of PO boxes are scattered all over the city and not necessarily located at post offices but at shopping malls, in pedestrian zones or on public places.

The South African Post Office has Post Boxes available for rent. These are usually attached to or close to a post office. In urban areas with PO Boxes for rent there also may be home delivery of mail. In rural areas Post Boxes are often compulsory as no street deliveries take place. In the areas for which there is no street delivery, Post Boxes are not charged for. Boxes and Street delivery postal codes may be the same in an area, or may differ. Private Bags are available for recipients of large mail volumes.

Cameroon uses the PO Boxes in Kumba, Yaoundé, Duoala, Bamenda, and other provinces.

Asia[edit]

Post office boxes in General Post Office, Hong Kong.

In Hong Kong, PO boxes are available in two different sizes. They are available in many post offices throughout the territory.

In Japan, PO boxes are available at most post office locations. There is no cost to rent a post office box as the box is provided to ease the effort to deliver postal items to regular customers. Therefore, renters must receive at least one postal item every day and expected to visit and retrieve mails regularly (daily, in principle) from the box. The renter must also rent the box for 6 months or more. Boxes in the metropolitan areas are often full and a new user expects to wait for years or more.[11]

In the Philippines, PO boxes are available for rent in selected post offices. PO boxes, also known as lock boxes, are available in three sizes: small, medium and large.[12]

In South Korea, PO boxes are available in one size at selected post offices. There is no charge for renting PO box, but renter must fetch mail at least once in 30 days. Application is only available at post office with valid ID, seal for receiving registered mail, and key fee (usually around 10,000 won). Seoul CPO box room is the only PO box in Korea with fully automated mail retrieving system.[13]

Oceania[edit]

Australia[edit]

In Australia, wall-mounted PO boxes come in five sizes: small, medium, large, jumbo and A4. The different sizes boxes can be mixed almost completely arbitrarily on the wall. There is also an option for locked private bag which comes in two different sizes as well: small and large.[14]

Post

PO boxes and private locked bags can be combined.[14]

New Zealand[edit]

In New Zealand, customers have the option to select between two sizes of PO Boxes: small and large. There is also an option to hire a Private Bag similar to 'locked bags' in other countries. The annual fee is paid annually in advance.[15]

Post

Europe[edit]

Austria[edit]

In Austria, PO Boxes come in one size, and four different versions

  1. Only Post addressed to the PO Box will be delivered to it,
  2. All mail addressed to the address of the customer and the PO Box will be delivered to the PO Box,
  3. Same as 1., but for businesses,
  4. Same as 2., but for businesses, – they are generally available at all post offices throughout the country.[16]

Only mail from Austrian Post can be delivered to an Austrian Post PO Box,[17] but there are also private companies offering the same services.

United Kingdom[edit]

Inside Post Box

In the United Kingdom, anyone applying for a Royal Mail PO box must produce documentation to verify their home or business address.

North America[edit]

In Canada and the U.S., Postal Boxes are available in five different sizes (A, B, C, D & E). They are generally available in all post offices throughout the country.

In the United States, PO Boxes are generally available through the United States Postal Service (USPS). They are usually arranged from the smallest boxes at the top to the largest boxes at the bottom. The two largest sizes may be configured as drawers. To rent a PO Box, two different forms of identification are required. At least one of them must be a valid photo ID. This also applies to others who wish to share the box with the original subscriber's permission, and are of legal age. The post office will not forward mail from a PO Box until the box is closed, and then only to one address for all subscribers. As part of the agreement to rent a PO Box, if the PO Box is used for business, the Post Office will provide, upon request, the geographical (street) address of the business.

Street Addressing[edit]

Until 2012, only items mailed or shipped via USPS could be received at a USPS PO Box. However, a service called Street Addressing has begun to change this. Once a permission form is completed by the box holder, Street Addressing allows private shippers, such as United Parcel Service (UPS) or FedEx, to ship items to a modification of the actual street address of the Post Office where the PO Box is located. The Post Office accepts the item, and places it in the PO Box or, for larger items, handles them the same way they would a package sent via USPS. (Some have storage lockers.) Only certain Post Offices offer Street Addressing, and even for ones that do, it may not be available to all of its PO Box customers (e.g., boxes without a fee). Other restrictions also exist, including the same limitations on items that cannot otherwise be mailed by ground service though USPS. (Not to be confused with items that cannot be shipped by air.) In many cases, the package may require one additional business day for delivery, and the service was never intended for overnight delivery. Also, federal holidays not observed by the private shipper might cause a delay. If an item is shipped using Street Addressing in which the box holder did not properly sign up for, it will be returned to sender.

Street Addressing will have the same street address of the post office, plus a 'unit number' that matches the P.O. Box number. As an example, in El Centro, California, the post office is located at 1598 Main Street. Therefore, for P.O. Box 9975 (fictitious), the Street Addressing would be: 1598 Main Street Unit 9975, El Centro, CA. Nationally, the first five digits of the zip codemay or may not be the same as the P.O. Box address, and the last four digits (Zip + 4) are virtually always different. Except for a few of the largest post offices in the U.S., the 'Street Addressing' (not the P.O. Box address) nine digit Zip + 4 is the same for all boxes at a given location.

See also[edit]

  • Private Mail Bag – delivered to recipient by contractor.
  • Post box – used for outgoing mail.

References[edit]

  1. ^Universal Postal Union. 'Kenya'(PDF). Universal Postal Union. Retrieved 19 February 2016.[failed verification]
  2. ^'Archived copy'. Archived from the original on 3 January 2011. Retrieved 3 January 2011.CS1 maint: archived copy as title (link)
  3. ^'USPS.com® – gopost®'. Tools.usps.com. 28 March 2011. Archived from the original on 21 February 2013. Retrieved 24 August 2013.
  4. ^'New Postal Kiosk Will Handle Packages'. Potomaclocal.com. 29 December 2011. Retrieved 24 August 2013.
  5. ^'USPS officially announces gopost pilot'. Dmnews.com. 27 April 2012. Retrieved 24 August 2013.
  6. ^'Move to Competitive Locations with Street Addressing'. Ribbs.usps.gov. Retrieved 24 August 2013.
  7. ^Street Addressing[dead link]
  8. ^'Street Addressing Now Available For USPS P.O. Box Holders'. Giantprintshop.com. 1 February 2012. Archived from the original on 31 October 2017. Retrieved 24 August 2013.
  9. ^'The New Addresses on the Block'. Mailingsystemstechnology.com. Retrieved 24 August 2013.
  10. ^'D920 Caller Service'. Pe.usps.gov. 3 July 1994. Archived from the original on 29 August 2009. Retrieved 1 October 2009.
  11. ^[1]Archived 28 February 2013 at the Wayback Machine
  12. ^'Retail Services'. PHLPost. Archived from the original on 11 November 2016. Retrieved 9 November 2016.
  13. ^'개인정보 유출걱정은 끝! 우체국 사서함 신청방법/이용방법/이용료 안내' (in Korean). Korea Post. Retrieved 19 March 2017.
    '우체국 우편사서함 제도~ 그것이 알고싶다!!' (in Korean). Korea Post. Retrieved 19 March 2017.
  14. ^ abPost, Australia. 'Post Office Boxes & bags'. auspost.com.au. Retrieved 9 November 2016.
  15. ^'PO Box & Private Bags | New Zealand Post'. www.nzpost.co.nz. 3 February 2015. Retrieved 9 November 2016.
  16. ^'Postfach'. Post.at. Retrieved 24 August 2013.
  17. ^Nur Sendungen die von der Österreichischen Post zugestellt werden, gelangen ins Postfach. – English: Only mail from Austrian Post gets in your PO Box

External links[edit]

Retrieved from 'https://en.wikipedia.org/w/index.php?title=Post_office_box&oldid=1013657062'

USPS Priority Mail Flat Rate boxes are an easy-to-use, cost-effective shipping option. You can easily ship like the experts; just know the USPS Flat Rate box sizes, prices, and how it works before you buy.

How Does USPS Flat Rate Shipping Work?

Inside Post Box Office

The USPS Priority Mail Flat Rate service will ship your package anywhere in the U.S. in 1-3 business days for a flat fee. To ship with this service, follow these easy steps:

  1. Order free Flat Rate boxes from the USPS. You have to use the branded Flat Rate boxes to get the Flat Rate shipping price, and you can order them online or pick them up at your local Post Office.
  2. Sign up for a free Shippo account to access the best rates on USPS Flat Rate shipping and print your labels from the comfort of your office or home.
  3. Bonus! Determine if a USPS Flat Rate box is the cheapest option for the items you’re looking to ship, since it’s not always the most affordable choice.

What are the 2021 USPS Flat Rate Box Sizes and Prices?

As you’ll see below, Shippo offers discounted shipping rates when compared to what you’d find at your local Post Office. No volume or coding requirements. To sign up for a free Shippo account, visit www.goshippo.com/register/.

2021 USPS Priority Mail Flat Rate
Shippo vs. Retail Rates
ProductsDimensionsShippo Rate Retail RateSavings Using Shippo vs. Retail

% Savings with Shippo

Flat Rate Envelope12 ½” x 9 ½”$7.40$7.95$0.557%
Legal Flat Rate Envelope15” x 9 ½”$7.70$8.25$0.557%
Padded Flat Rate Envelope12 ½” x 9 ½”$8.00$8.55$0.556.5%
Small Flat Rate BoxOutside:

8 11/16” x 5 7/16” x 1 ¾”

Inside:
8 ⅝” x 5 ⅜” x 1 ⅝”

$7.90$8.45$0.556.5%
Medium Flat Rate Box – 1 (Top-Loading)Outside:

11 ¼” x 8 ¾” x 6”

Inside:
11” x 8 ½” x 5 ½”

$13.75$15.50$1.7511%
Medium Flat Rate Box – 2 (Side-Loading) Outside:

14” x 12” x 3 ½”

Inside:
13 ⅝” x 11 ⅞” x 3 ⅜”

$13.75$15.50$1.7511%
Large Flat Rate BoxesOutside:

12 ¼” x 12 ¼” x 6”

Inside:
12” x 12” x 5 ½”

$19.30$21.90$2.6012%

Is Priority Mail the Same as Flat Rate?

USPS Priority Mail is one of the most-popular service levels the Postal Service offers, and for good reason. It’s cost effective and encompasses three widely-used shipping options: Priority Mail Flat Rate (which we discuss above), Priority Mail weight-based, and Priority Mail Cubic.

To ship via Flat Rate, you need to use the Flat Rate branded boxes. To use Cubic and weight-based options, you will need to use your own packaging or USPS Priority Mail boxes.

Which is Cheaper: Flat Rate or Priority Mail?

Generally speaking, the USPS Flat Rate boxes are a great option for heavy items that are traveling long distances. We ran the numbers to find out exactly when you should use a Flat Rate box and when you should use your own packaging and ship via USPS Priority Mail weight-based or Cubic instead.

When to Use USPS Flat Rate Envelopes

  • USPS Flat Rate Envelopes are almost ALWAYS the cheapest option.
  • However, use your own envelope for packages weighing exactly 1 lb. and traveling locally.
  • And if your package weighs less than 1 lb., use your own envelope and ship via USPS First-Class Package Service.

Use your own envelope (NOT a Flat Rate envelope) for the following scenarios:

Flat Rate Envelope (12 1/2″ x 9 1/2″) – $7.40
Qualifications for Using Own PackagingCost to ShipSavings
Weighs 0.5-1 lb. and traveling less than 50 miles (Zone 0,1,2)$7.16$0.24
Legal Flat Rate Envelope (15″ x 9 1/2″) – $7.70
Qualifications for Using Own PackagingCost to ShipSavings
Weighs 0.5-1 lb. and traveling less than 600 miles (Zone 0-4)$7.16 – $7.67Up To $0.54
Padded Flat Rate Envelope (12 1/2″ x 9 1/2″) – $8.00
Qualifications for Using Own PackagingCost to ShipSavings
Weighs 0.5-1 lb. and traveling less than 600 miles (Zone 0-5)$7.16 – $7.88Up to $0.84
Weighs 2 lbs. and traveling less than 50 miles (Zone 0,1,2)$7.79$0.21

When to Use USPS Flat Rate Boxes

  • For 1 – 20 lb. packages, choose Flat Rate for long distances and your own box for short distances.
  • For <1 lb. packages, use your own box and ship via USPS First-Class Package Service.
  • For >20 lb. packages, use a Flat Rate box.

Use your own box (NOT a Flat Rate box) for the following scenarios:

Sm. Flat Rate Box (8 5/8″ x 5 3/8″ x 1 5/8″) – $7.90
Qualifications for Using Own PackagingCost to ShipSavings
Weighs 0.5-20 lbs. and traveling less than 600 miles (Zone 0-4)$7.16 – $7.81Up to $0.74
Med. Flat Rate Box (11 1/4″ x 8 3/4″ x 6″) – $13.75
Qualifications for Using Own PackagingCost to ShipSavings
Weighs 0.5-2 lbs. and traveling anywhere except U.S. Territories (Zone 0-8)$7.16 – $11.69Up to $6.59
Weighs 3-20 lbs. and traveling less than 1400 miles (Zone 0-6)$8.00 – $13.58Up to $5.75
Lg. Flat Rate Box (12 1/4″ x 12 1/4″ x 6″) – $19.30
Qualifications for Using Own PackagingCost to ShipSavings
Weighs 0.5-1 lb. and traveling to any U.S. State including Hawaii and Alaska$7.16 – $11.69Up to $12.14
Weighs 2-4 lbs. and traveling anywhere except U.S. Territories (Zone 0-8)$7.79 – $18.96Up to $11.51
Weighs 5-20 lbs. and traveling less than 1800 miles (Zone 0-7)$8.20 – $18.08Up to $11.10

Keep in mind that the maximum weight is 70 pounds. And, when sealing a Flat Rate envelope or box, the container flaps must be able to close within the normal folds.

Is Priority Mail (Weight-based) or Flat Rate Faster?

Technically speaking, they are all part of the Priority Mail mail stream, so they all ship within 1-3 business days.

Are There Any Other Restrictions?

Boxes

Post Box Ireland

There are specific regulations and standards for mailing restricted, prohibited, and hazardous materials, including cigarettes and smokeless tobacco. You also can’t ship airbags, ammunition, explosives, or gasoline. For more details, visit the USPS Shipping Restrictions page.

How Do I Get a USPS Priority Mail Flat Rate Label?

Inside Post Box Prices

It takes just a few minutes to set up a free Shippo account, and then you can print the label from your office or warehouse. (To get a clearer picture upfront of how you can save on USPS shipping rates by using Shippo, feel free to check out our USPS shipping calculator.) Affix the label to the USPS Priority Mail Flat Rate box. Then, put it in your mailbox or schedule a pick-up with your local mail carrier in the Shippo dashboard.

Make sure the label you’re using matches the packaging. For example, if you are using a Priority Mail Express Flat Rate box, you need to use a Priority Mail Express Flat Rate label.

If you liked this post, you may also be interested in a video that our co-founder Laura Behrens Wu did with the co-founder of packaging solution company Lumi on shipping with the USPS.

Inside Door Post Box

Shippo is a multi-carrier API and web app that helps retailers, marketplaces, and platforms connect to a global network of carriers. Businesses use Shippo to get real-time rates, print labels, automate international paperwork, track packages and facilitate returns. Shippo provides the tools to help businesses succeed through e-commerce shipping.

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