- Oct 13, 2020 To prevent Citrix Receiver for Windows or Citrix Workspace app for Windows, but not Citrix Receiver for Windows Enterprise, from caching users’ passwords, you edit the files for the authentication service. Use a text editor to open the file inetpub wwwroot Citrix Authentication AppData Templates UsernamePassword.tfrm.
- Citrix Receiver not Launching in Windows 10. Citrix Receiver for Windows 10 has a list of arguably smart features, however there are several issues that constantly pop-up and prevent Citrix Receiver from launching in Windows 10. For instance, launching Citrix with the regular domain user account fails to launch the desktops and applications.
The latest version was realised Mar 24, 2020 Citrix Workspace app is a new client from Citrix that works similar to Citrix Receiver and is fully backward-compatible with your organization’s Citrix infrastructure.
Here’s Why Your Citrix Receiver Is Not Launching a Desktop
There are a number of possible reasons why a Citrix Receiver is not launching a desktop. To minimize lengthy user downtimes caused by desktops unable to launch, it’s important to understand the most common underlying issues and learn how to address them.
The Citrix infrastructure is notoriously complex. Determining the cause of a seemingly simple issue can take a great deal of time.
Outdated Version of Citrix Receiver
Sometimes the problem can be as simple as having an outdated version of Citrix Receiver. This can be avoided by making sure all users have the latest version.
User Account Lacking Permissions
In some cases, users who log in with a regular domain user account can’t launch enumerated applications and desktops when using Citrix Receiver with non-elevated permissions—but can launch them when using Receiver with elevated permissions. Check if the user account has full permissions for the client-side Registry Key:
HKEY_USERSUSER_SIDSOFTWARECitrix
If it doesn’t, back up and then delete the Citrix Registry Key and restart Citrix Receiver to recreate the Registry key with the required permissions.
Note: The following sections apply to Citrix infrastructures using NetScaler Gateway.
Fully Exhausted User License
Unsuccessful desktop launches can also happen when the number of users attempting to connect exceeds the maximum users allowed. You can verify this in the NetScaler configuration utility by going to NetScaler Gateway > Virtual Server. If the values for Maximum Users and Current Users are equal, your license has been exhausted. To accommodate more users, install an additional Universal License and then increase the maximum users in Global Settings > Change Authentication AAA Settings.
Mismatching STA Paths in NetScaler and StoreFront/Web Interface
Another possible cause is that the Secure Ticket Authority (STA) paths in NetScaler might not match the STA paths in either StoreFront or Web Interface. To prevent this, make sure the STA servers you add in the NetScaler Gateway wizard are also added in StoreFront and Web Interface.
These are just some of the many possible causes and solutions when Citrix Receiver is not launching a desktop.
Avoid Citrix Receiver Desktop Launch Issues for Good
Citrix Receiver 4.12
Issues like Citrix Receiver not launching a desktop can severely impact user productivity. Unfortunately, the excessively sophisticated makeup of Citrix’s architecture makes it very susceptible to a lot of issues like this.
We suggest you try Parallels® Remote Application Server (RAS), a virtual application and desktop delivery solution with a simplified architecture that makes it easy to pinpoint the root cause of any issue. That plus the fact that Parallels RAS provides precise information about any log-on issue/error can save IT and users much needed time.
References
Parallels | https://www.parallels.com/blogs/ras/citrix-receiver-not-launching-applications/
StackOverflow | https://stackoverflow.com/questions/53299785/citrix-remote-desktop-not-working-on-new-computer
Goliath Technologies | http://goliathtechnologies.com/wp-content/uploads/2018/09/LOD-Guide.pdf
JGSPIERS | https://www.jgspiers.com/citrix-receiver-launch-ica-file-does-not-open-nothing-happens/
Latest Citrix Receiver 2020
Reddit | https://www.reddit.com/r/Citrix/comments/7u0sb5/applications_not_launching/